Have you ever felt that the feedback you provided in those post-flight or post-stay surveys fell on deaf ears? That may no longer be the case, at least if you book your trips through a Virtuoso travel advisor. In fact, what you tell your advisor in your post-trip download could end up helping create the next adventure for you and possibly thousands of other travelers.
Matthew Upchurch, chairman of the luxury-focused network of travel agencies, said the group is using the personal relationships its advisors have with their clients and is combining it with big data to figure out where you want to go and what you want for
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