When it comes to travel insurance, one size doesn’t fit all.
If you’re planning a big trip this year, you might have already figured that out. But what you don’t know — because it’s one of the travel insurance industry’s best-kept secrets — is that travel insurance personalization is a thing.
“In today’s on-demand world, convenience is king when it comes to the customer experience,” says Mario Matulich, president of Customer Management Practice. “But personalization is the real secret weapon that turns good service into memorable service. When companies go the extra mile to customize each interaction and provide flexible, tailored experiences for every customer, that
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