On decimated UK high streets, travel agents are rising like phoenixes from the flames.
To investigate why these once-forgotten institutes are now booming in popularity, I checked out the brand new Trailfinders shop in Kent, UK.
Once a major retail hub,Tunbridge Wells town centre is now lined with boarded-up shops. Even before the pandemic, big brands were evacuating the mall as shoppers increasingly went online.
So how come a brick-and-mortar travel agent – seemingly antiquated in the age of online booking – is now opening up shop?
I spoke to marketing director Nikki Davies to find out.
Travel agents are seeing record-breaking bookings post-pandemic
Instead of putting on the brakes during the COVID-19 pandemic, Trailfinders
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