Hospitality exec on creating welcoming spaces for returning office workers

The return of office workers to corporate spaces is on the minds of executives, economic development leaders and elected officials eager for New York City’s full recovery. Graceanne Jordan is a few steps ahead of them. For the past five years, she has been working to create welcoming spaces in buildings owned by Milstein Properties. That includes a $150 million project to turn 1.1 million square feet of office space at 335 Madison Ave. into what she calls an “innovation community” that employees genuinely want to work in, even if they have the option of staying home. Her tool for that is hospitality, and she has conceived, helped

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