Without’s research and workshops with the client revealed that, while customer satisfaction was high, brand recall was low. Unlike high-street sushi chains, the fish is cut down whole, on-site, everyday, to maximise freshness and reduce waste, and their secret-recipe rice is cooked fresh on-site daily. But despite operating in a different league of quality, Sushi Daily looked like a supermarket own-label brand showing western clichés of Japan.
Without based their work on a series of meetings with founder Kelly Choi and the story of her promise to sushi master Yamamoto-San to make the best sushi available to everyone. The brand history was pieced together into a charming animated story (below).
At the centre of the new identity is a family of illustrated characters led by a female chef (with fish-tail hair) and a strong Japanese indigo blue.
The contemporary Japanese illustrations help the brand to educate without formality, while the indigo lets the vivid sushi colours stand out and feels more distinctive than ubiquitous black sushi trays.
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