Less compensation and more rights: What do the EU’s new rail rules mean for passengers?

There are also new provisions for rebooking your journey if you face disruption and reimbursement for connecting tickets.

Some passengers facing rail delays and cancellations may no longer be eligible for compensation this summer.

New EU rules introduced on 7 June mean train operators are exempt from paying up under certain conditions. Passengers previously had the right to claim back 25 per cent of their ticket price for delays of over an hour and 50 per cent for more than two hours delay in most circumstances.

But new rules mean companies won’t have to pay compensation in the event of a “force majeure” or extraordinary circumstances. This means events outside

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