Major European hotel chains are hiring workers without experience, or even a CV, as executives admit years of underpaying staff have come back to bite them.
The hotels are now unable to meet post-pandemic travel demand.
Thousands of workers left the hospitality industry when international travel shut down during the COVID-19 pandemic. Many chose not to return, finding better paid employment elsewhere, leaving hoteliers facing a desperate shortage.
Europe’s largest hotel chain, Accor, is running trial initiatives to recruit people who haven’t previously worked in the industry, Chief Executive Sebastien Bazin said in an interview with Reuters at the Qatar Economic Forum last month.
Accor, which operates brands like Mercure, ibis and
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