Longtime customers who had rolled over deposits for future cruises as the Covid-19 pandemic wore on and travel advisors who rebooked itineraries, sometimes a half dozen times, stand to lose millions of dollars as Crystal Cruises is apparently being wound down by an administrator. Its U.S. headquarters in Miami closed this week even though it is in a complex owned by a company related to its parent. Still, many are hoping the beloved brand makes a comeback. At the same time, they are mourning. “Right now, it’s like the death of a best friend,” said one agent.
“They set a new standard for luxury,” said Anne Scully, Partner at EmbarkBeyond,
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