Let’s face it: flying conditions are awful. With COVID uncertainly, mask mandates, massive flight cancellations, packed terminals with price-gouging ‘customer service’, expensive, hard-to-find ground transportation and dangerous “unruly passengers” it is a miracle so many people are flying.
Airlines and airports need to treat travelers better. It is the right thing to do. Airlines and airports are supposed to be about serving travelers. That doesn’t mean serving $28 beers at LaGuardia.
Post-COVID growth of airlines, destinations and the travel industry depend on improving the flying experience. Frankly, because U.S. taxpayers have paid for it, they should get better treatment. U.S. airlines have received over $50 billion dollars in
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