Delayed passport renewal? Find out what is happening and who can help

UK holidaymakers are being forced to cancel their trips due to a backlog at HM Passport Office.

As the government agency is the only issuer of passports in the country, customers are being left frustrated with delayed passport renewals and breakdowns in communication when enquiring about the issue.

It had an average turnaround time of three weeks pre-pandemic, but the Passport Office is currently advising customers to allow up to 10 weeks for applications to be processed.

Some travellers say they have lost hundreds of pounds because their new passports have failed to arrive before their date of departure.

The passport renewal issue comes after days of delays and cancellations at the UK’s

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