NYPD uses tech to tackle community concerns

A new smartphone app being rolled out this week allows officers in New York City’s community policing program to log neighborhood concerns like graffiti, loud music and public intoxication and keep track of whether they’ve been addressed.

The internal app, the NYPD’s latest push toward digitizing communications within the department, improves on the more scattershot ways officers have been keeping tabs on community problems from shift to shift—namely, calling, texting or emailing one another.

Information is now centralized and available around the clock to more officers and supervisors, meaning problems are less likely to fall through the cracks and off-duty officers won’t be getting woken up at home

→ Continue reading at Crain's New York Business

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